What Makes Alila Mayakoba Unique? General Manager Patrick Schori Tells Us All About It

Learn why the newest resort in Mayakoba deserves your next booking.

Tucked within the lush nature of Mayakoba in the Riviera Maya, a fourth resort has joined the family: Alila Mayakoba, a wellness, eco-conscious property from the Hyatt portfolio. As the first Alila property in Latin America, it has found its perfect home in the Mexican Caribbean, among lagoons, mangroves, and the white-sand coastline that define this destination. We spoke to Patrick Schori, Alila’s General Manager, to find out everything that makes this sparkling-new resort so special.

Mayakoba: A Natural Setting for Alila in Mexico

Lush nature, rich culture, and warm Mexican hospitality blend seamlessly in Mayakoba, making it an incomparable setting for the first Alila property in Mexico. “We are proud to bring a Mayan soul and a conscious approach,” explains Patrick, highlighting the very first moments that guests experience upon arrival. “When you get out of the car and reach the lobby, it’s inspired by a cenote. As you explore the resort, you will find mangroves and water everywhere. You really can’t replicate a setting like this.”

With three world-renowned resorts within its gates, this Mexican destination is home to some of the most beloved brands in the world: Banyan Tree Mayakoba, Fairmont Mayakoba, and Rosewood Mayakoba. To Patrick, Alila’s arrival brings a sense of completion and balance. “Mayakoba is rooted in sustainability, just like the Alila brand,” he says. “We care about respecting local culture, and educating our guests about our surroundings. We take pride in everything Mayakoba has to offer, and the four resorts all coexist together.”

Wellbeing is The Soul of Alila Mayakoba

The very essence of the Alila brand is tied to stillness and contemplation as paths to wellbeing, and the rhythm of the Riviera Maya creates a perfect atmosphere for stays like this. “The Spa is very secluded, and we have created an immersive experience within the mangroves,” explains Patrick. “As soon as you arrive at the Spa, you find yourself within nature.”

Mayan cosmology and the sacred Tzolk’in calendar set the tone for experiences at Alila Spa. Timeless treatments like Deep Tissue and Prenatal Massages are infused with the wisdom of Maya healing traditions, while local ingredients are present in unique experiences. Etznab, for example, is a facial that incorporates obsidian, while Kib’ features a Melipona bee honey body mask. “We also offer rituals that are very related to Maya traditions,” adds Patrick, “like our temazcal ceremonies, our breathwork sessions, and sunrise intention setting, all guided by healers.” An insider tip from Patrick: don’t miss a morning practice on the yoga deck, as the sun rises and shines over the platform.

Flavors of Alila: Dining in Mayakoba’s Newest Resort

With more than 25 food and beverage options to explore, Mayakoba is a true paradise for food-loving travelers. Aware of these extraordinary offerings, the team at Alila comes with new, fresh dining concepts that add and complement the already rich landscape. “We strategically chose what restaurants to have,” says Patrick.

Local, sustainable, and fresh ingredients take center stage across every menu at Alila. Mexico’s beloved tacos shine at Ninguno Taquería, a fun, laid-back spot placed right by the pool, while Alisio Beach Club features Southern Mediterranean flavors paired with the sound of the waves. The crown jewel is Casa Amate, a favorite since the resort’s previous days. Casa Amate’s stunning interior design remains untouched, while the menu is now focused on more traditional Latin American dishes: “a journey through Latin America,” says Patrick.

Everyone is Welcome at Alila Mayakoba

Whether you are traveling with your loved one, your family, or a group of friends, “Alila is for everyone and anyone,” states Patrick, highlighting the resort’s versatile personality. “We are very fortunate because we have the beach, which is family-friendly and more relaxed; we have the pool and the lagoon, which is more serene and quiet. Guests can have many different experiences in one stay.”

Beyond the demographics, what really defines an Alila guest is their curiosity. “Our guests are thoughtful, intention-setting travelers who are looking for an experience,” explains Patrick. “They find something within themselves and take it home with them. Our guests are not looking for a Magnum bottle of champagne; they want to connect, learn about the destination, and continue the journey.”

The Magic Touch: The Team at Alila Mayakoba

While the natural beauty of Mayakoba and the serenity of the Alila brand set the stage for a memorable stay, it is the people who bring it to life. “The team is probably the most important part of the whole guest journey,” says Patrick proudly. “They allow guests to set their intentions with a honey-and-clay ritual at check-in, and later, burning sage when they check into their room to set an intention.” Above all, every staff member is committed to sharing the soul of Mayakoba and Mexico throughout the stay, ensuring that guests take a meaningful memory back home. To Patrick, it can all be summed up in three words: “mindful, immersive, restorative.”

A new experience in the Mexican Caribbean awaits at Alila. Book your stay now via mayakoba.com and discover the latest addition to this extraordinary Mexican destination.

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