Mayakoba offers a holistically inspired wellness experience, featuring four world-class spas and fitness studios that engage with the surrounding natural beauty. Each spa offers its own distinct experience and a vast range of treatments designed to help guests and residents relax, unwind and reconnect.
Andaz Mayakoba
Naum Wellness & Spa
Naum rituals are personalized to help you find harmony, clarity and balance. Enjoy a brief moment of reflection at the beginning and end of each Mayan-inspired treatment, offered in a private cabana overlooking the picturesque and tranquil Mayakoba lagoons.
Open from 8:00 am to 8:00 pmEmail: naum.spa@andaz.comTel: +52 (984) 149-4024
Fitness Center
Boost your energy at the state-of-the-art, 24-hour fitness center, equipped with treadmills, ellipticals, cycles, free weights, strength and stability equipment. Enjoy personalized instruction or guided yoga and meditation sessions.
Exercise while immersed in the beauty of Mayakoba, captured through floor-to-ceiling windows walls.
Customized spa rituals include massages, facials and spa treatments.
Experience the ultimate in tranquility and rejuvenation, enjoying treatments by specialized therapists trained in Thai traditions. The Rainforest hydrothermal trail features hot and cold thermal cabins offering ten experiences to soothe and revitalize the body and mind.
Open from 8:00 am to 9:00 pmEmail: spa-mayakoba@banyantree.comTel: +52 (984) 877-3688 (ext. 7402 / 7403)
Fitness Center
The fitness center at Banyan Tree Mayakoba features the latest fitness, cardio, strength and stability equipment, with personalized services provided by expert instructors. The studio also offers yoga, sun salutation and stretching classes.
Journey through the cascading Rain Walk, the Aroma Steam Chamber and detox in the Hamam pool.
Signature therapeutic treatments include Thai traditions, Balinese massage and a blend of Eastern and Western techniques.
Fairmont Mayakoba
Willow Stream Spa
Rest, reflect and re-energize under the leafy canopies of the private spa treatment rooms, overlooking the treetops of the mangrove forest. Treatments and experiences infuse the textures, colors and scents of ancient Mayan culture. Between treatments, enjoy the beautiful Mexican gardens, outdoor Swiss showers and heated spas.
Open from 8:00 am to 8:00 pmEmail: mky.spareservations@fairmont.comTel: +52 (984) 206-3000
Fitness Center
The Willow Stream Spa Fitness Center is fully equipped with premier cardio and strength equipment, as well as an aerobic floor and media wall. Certified trainers are standing by to provide insightful instruction to enhance your fitness experience or provide personalized workout programs.
Couples may be pampered side by side in the ultra-private and luxurious spa suite.
Ease your muscles in the healing waters of the signature rooftop vitality pool, or take a refreshing dip in the sea-mineral soaking pool.
Hidden within the trees on its own private island, Sense, A Rosewood SpaĀ® reflects the beauty and serenity of the Riviera Maya. Secluded from the rest of the resort, the spa offers an array of treatments that harness the natural elements and the unique beauty of the ancient Mayan culture to provide an overall feeling of balance and well-being.
Open from 8:00 am to 8:00 pmEmail: mayakoba.spa@rosewoodhotels.comTel: +52 (984) 875-8000
Fitness Center
The spacious fitness center features the premier wellness suite from Technogym, including a wide range of cardio and resistance training equipment. Expansive studio space is dedicated to stretching, free weights and functional training accessories, while an extensive menu of group classes is available.
The spaās Sense Journeys feature a mix of signature services, such as the Kuxtal Sensory Garden Ritual and the Ayurvedic Couples Ritual.
Overlooking the Mayakoba lagoons, the spa melds water and earth, with an array of treatments inspired by the exceptional Riviera Maya setting.
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Privacy Notice
August 1st, 2016
Subject to the provided by the Federal Law on Protection of Personal Data Held by Third Parties, we inform you the following:
Upon access and/or log in to the Web Site, Personal Data provided by User shall have the purpose of (i) identification; (ii) location; (iii) communication; (iv) contact; (v) sending information; (vi) statistical purposes; (vii) review and attend comments; (viii) extend the invitation to participate on RLH PROPERTIESā social media; (ix) publicity; (x) fulfill effective laws; (xi) analyze and answer employment applications; (xii) send notices regarding amendments to changes of this Privacy Notice.
PERSONAL DATA REQUESTED
The Personal Data requested from User shall be:
Name
Electronic mail
Telephone
Unless User provides its Personal Data, services may not be accessed, however User may have access to other Services which do not require mandatory disclosure of Personal Data.
CONSENT.
In accordance to this Privacy Notice, access and/or log in through the Web Site and/or other means implies Userās full and unreserved consent for the Handling of Personal Data.
MEANS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA.
RLH PROPERTIES has physical, technical and administrative security means for the protection of Personal Data provided by User. Notwithstanding the provided in the Consent section, RLH PROPERTIES shall take all actions, measures and special steps as deemed necessary to maintain the right of protection of Personal Data for minors and legally disabled.
In the event you no longer wish to receive promotional messages by electronic mail and/or printed and/or telephone calls from RLH PROPERTIES, you may send your request to: info@rlhproperties.com.mx
WEBSITE EXCLUSION OF LIABILITY.
The Web Site may contain links, banners, buttons and/or search tools on the World Wide Net and, whenever used by User, may transfer to other internet sites owned by third parties. Userās Personal Data granted to such internet sites are not covered by this Privacy Notice and Handling shall not be liability of RLH PROPERTIES. Userās verification of the Privacy Notice of such internet sites is hereby recommended.
User may find within the Web Site, pages, promotional adds, microsites, virtual stores, surveys, employment offers and other services shared with third parties and which may request Personal Data (hereinafter āThird Party Sitesā). Unless otherwise provided by RLH PROPERTIES, any information regarding such Personal Data granted through Third Party Sites shall be subject to the corresponding privacy notices contained therefore.
RLH PROPERTIES warns User that some services of the Web Site may include, enunciative but not limited to, discussion forums, personal internet pages, classified adds, electronic mail, chat rooms, among others. Therefore, Personal Data disclosed through such means may in some cases be accessed by third parties. RLH PROPERTIES shall not be liable for the use, publishing, disclosing and/or revealing made of such Personal Data in the above-mentioned media. Userās careful and responsible disclosure of personal information within such media is hereby recommended.
TRANSFER OF PERSONAL DATA.
Without prior consent of the holder, RLH PROPERTIES may disclose and/or transfer the Personal Data provided by User within or out of the country, to its branch offices and/or other related offices, as well as to fulfill all legal provisions so required or as may be required by any competent authorities.
Also, RLH PROPERTIES may reveal, disclose and/or transfer within or out of the country any Personal Data to suppliers, sponsors, publicity managers, contractors and/or partners for commercial purposes, also as to provide statistic data to potential advertising groups, send publicity to User in accordance to its specific interests and conduct market research. Third parties receiving the information regarding Userās Personal Data shall comply with the provided herein, as well as the Terms and Conditions of the Web Site and the applicable Mexican laws.
Upon registry to the Web Site, the owner of Personal Data may grant consent for the transfer of Personal Data subject to the terms provided herein.
MEANS TO EXERCISE OWNERSā OF PERSONAL DATA RIGHTS AND REVOCATION OF CONSENT.
User may request its right to exercise:
Access to its Personal Data;
Rectify its Personal Data whenever wrong or incomplete;
Cancel its Personal Data;
For any lawful cause, challenge the Handling of its Personal Data, and/or
At any time, revoke its consent for the Handling of its Personal Data to end use thereof.
However, it is important to acknowledge that not all cases for cancellation of Personal Data, challenge Handling or revoke consent may proceed, since due to legal obligations RLH PROPERTIES may require future handling of Personal Data. User shall take into consideration that for certain purposes, revocation of consent shall imply suspension of service or termination of any relationship with RLH PROPERTIES.
Exercise of rights to Access, Rectify, End or Challenge Personal Data and Revoke consent made by User shall be made prior request to RLH PROPERTIES and contain at least the following:
Name of owner, address and electronic mail for communication of response to request;
Documents crediting identity or, if appropriate, the legal representation of owner;
Clear and precise description of Personal Data to exercise any of the rights above-mentioned (in the event of rectification, indicate changes and provide documents sustaining such request);
Any other element or document assisting the location of Personal Data.
Therefore, RLH PROPERTIES provides User with the following electronic mail: info@rlhproperties.com.mx
RLH PROPERTIES shall respond Userās request in a term no longer than 20 business days as of the date of the corresponding request made to the electronic mail provided therefore.
COOKIES AND WEB BEACONS.
With the purposes of improving Usersā experience on the Web Site, RLH PROPERTIES may use ācookiesā. Therefore, this Privacy Notice identifies ācookiesā as such text archives holding information any site transfers to the hard disk of Usersā computer with the purpose of storing certain registries and preferences. RLH PROPERTIES may use ācookiesā to improve understanding of interaction with User within the Web Site and the services provided. The Web Site may allow publicity or third-party functions sending ācookiesā to Usersā computer. By the use of ācookiesā, User is not personally identified but their computers are.
On the other hand, āweb beaconsā are images inserted in a web page or electronic mail which may monitor a visitorsā behavior, as well as storing information regarding users IP address, browsing hours, interaction times on the Web Site, sections consulted, webpages accessed prior to accessing our own and type of engine search used.
User may change its options through computer equipment and/or search engines to stop accepting ācookiesā and/or āweb beaconsā or confirm if whether or not User accepts these.
SENSIBLE PERSONAL DATA.
In accordance to Mexican laws, āSensible Personal Dataā are ādata which may reveal aspects such as racial or ethnic origin, present or future health, genetic information, religious, philosophical and/or moral creed, union affiliation, political opinions, sexual preferenceā.
In the event RLH PROPERTIES requires such Sensible Personal Data from User, User shall provide express consent therefore.
CHANGES TO THE PRIVACY POLICY.
RLH PROPERTIES shall reserve the right to amend the contents of this Privacy Notice at any time. Any changes made to the Privacy Notice shall be informed to User throughout the Web Site. Once the Privacy Notice is issued on the Web Site, it shall automatically become effective.
This Privacy Notice as well as general administration of Law made by RLH PROPERTIES shall be governed by the effective and applicable laws of the United Mexican States, therefore any dispute risen due to its application shall be held before the competent Jurisdictional Authorities of Mexico City.
Last update hereof was made on August 1st, 2016.
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